Your path to feeling better
starts here
FOR CLIENTS & PATIENTS
Whether you have a GP referral or not, we’ll help you access the
right support — in person in Armadale or online, anywhere in Australia.
Getting Started
Do I need a referral?
You do not need a referral to access psychology or psychiatry support at Positive Wellbeing
Psychology. You are always welcome to contact us directly and book an appointment at any time.
The short answer: No — but a GP referral can save you money.
If your GP provides a Mental Health Treatment Plan (MHTP), you may be eligible for Medicare rebates on your psychology sessions. This reduces what you pay out of pocket for each appointment — making it well worth asking your GP about before you book.
For psychiatry appointments, a GP referral letter is required. This is a standard referral letter — not a Mental Health Treatment Plan. Without a GP referral, you are unable to access Medicare rebates for psychiatry sessions.
How It Works
Three Steps to getting support
Getting started is straightforward. Here’s what the process typically looks like.
1
See your GP (optional, but recommended)
Ask your GP for a Mental Health Treatment Plan. This takes approximately 20–30 minutes and gives you access to Medicare rebates for up to 10 individual psychology sessions per calendar year. It is one of the most effective ways to reduce the cost of therapy.
Not required to book with us2
Submit your enquiry to us
Complete our short online enquiry form and tell us a little about what you're experiencing. Our Clinic Director personally reviews every submission and matches you with the psychologist or psychiatrist best suited to your needs, goals, and preferences.
We respond within 24 hours3
Book your first session
Once matched, you can upload your referral documents and Mental Health Care Plan securely via our online portal. We aim to offer an initial appointment within 7 days, with evening and weekend availability both in-person and via telehealth.
First appointment within 7 daysBefore Your First Appointment
What to bring or send us
Once you’ve seen your GP, here’s what to have ready. You can email, fax, or upload documents through our booking portal —
whichever is easiest.
For Psychology Sessions
-
Mental Health Treatment Plan (from your GP)
-
GP referral letter
-
Medicare card
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Private health card (if applicable)
-
Any previous assessment reports (optional)
For Eating Disorder Support
-
Eating Disorder Treatment & Management Plan
-
GP referral letter
-
Medicare card
-
Recent pathology results (if available)
-
Dietitian referral (if applicable)
For Psychiatry Appointments
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Standard GP referral letter
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Medicare card
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Current medication list
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Previous psychiatric history (if relevant)
-
Any prior assessment reports
Funding Options
Ways to access support
There are several ways to fund your psychology or psychiatry sessions.
Medicare MHTP
Mental Health Treatment Plan from your GP. Covers Medicare rebates for individual psychology sessions.
Up to 10 sessions / year
Eating Disorder Plan
The EDP supports patients experiencing anorexia, bulimia, binge eating disorder or OSFED. This extends access with specialist reviews built in.
Up to 40 sessions / year
Chronic Disease Plan
The CDP supports patients with a chronic condition managed under a GP Management Plan. Psychology is part of multidisciplinary care.
Up to 5 sessions / year
NDIS Self-Managed
We accept self-managed NDIS participants for psychology support and self-managed funding required in place.
Self-managed participants
AFL-PA Referral
Psychology services for AFLPA members require liaison with AFLPA wellbeing team and practice service agreement required in place.
AFL-PA agreement
Private Health Insurance
Many extras policies include psychology cover. No GP referral needed — check your policy before your first session.
Check your coverCommon Questions
Your questions answered
Can’t find what you’re looking for? Email us and we’ll get back to you within 24 hours.
What if I don’t have a GP or can’t get a referral?
You don’t need a GP or a referral to book with our Melbourne psychologists — you can self-refer at any time. A referral simply unlocks Medicare rebates where eligible; it’s never a barrier to getting started.
Can I choose which psychologist or psychiatrist I see?
Yes. Let us know your preferences when you enquire, and our Clinic Director will personally match you with a clinician suited to your needs, goals, and the type of support you’re looking for — whether that’s a psychologist or one of our consulting psychiatrists.
What happens after I submit my enquiry?
Our Clinic Director reviews every enquiry individually rather than auto-allocating appointments. You’ll hear back within 24 hours with a clinician match and your next steps for booking.
How much does a session cost?
Costs vary depending on whether you see a psychologist or psychiatrist, and whether you have a GP referral. Visit our Fees & Rebates page for current session costs and Medicare rebate amounts.
Do I need a GP referral to see a psychiatrist?
Yes. Unlike psychology, a standard GP referral letter is required for all psychiatry appointments in Melbourne, and is essential for accessing any Medicare rebate on psychiatric care.
How quickly can I get an appointment?
We aim to offer your first appointment within 7 days, with evening and weekend availability for both in-person and telehealth sessions.
Is telehealth available?
Yes — our psychologists and psychiatrists offer secure telehealth appointments Australia-wide, alongside in-person sessions at our Armadale clinic. See our Telehealth FAQ for more detail on how online sessions work.
Do you offer appointments outside business hours?
Yes. We offer evening and weekend appointments in addition to standard daytime hours, both in-person and via telehealth, to fit around work and other commitments.
As Featured In & Professional Contributions
Clients & Speaking Engagements
AFL Players AssociationSupporting elite athletes and their families
College Of Professional PsychologistsGuest speaker
Monash Student AssociationGuest speaker
AFL Players AssociationSupporting elite athletes and their families
College Of Professional PsychologistsGuest speaker
Monash Student AssociationGuest speaker
Registrations & Membership
Australian Association Of Psychologists
Australian Psychological Society
Royal Australian & New Zealand College of Psychiatrists
Australian Health Practitioner Regulation Agency
Australian Association Of Psychologists
Australian Psychological Society
Royal Australian & New Zealand College of Psychiatrists
Australian Health Practitioner Regulation Agency
Committed to Clinical Excellence & Ethical Practice
Get in Touch
Reach Out to Our Melbourne Mental Health Professionals
