How arrange a referral to a

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Referrals can be made by the individual, their carer, General Practitioner (GP), Psychiatrist, other healthcare professionals, NDIS Support Coordinators, or Case Managers.


At Positive Wellbeing Psychology, we welcome referrals under Private Health, the Better Access to Mental Health Care initiative, ATAPS, and other Third-Party agencies. By referring to Positive Wellbeing Psychology practice, you are connecting individuals with a skilled psychologist from anywhere in Australia.


We are a warm and caring private practice that is committed to reducing life’s barriers to accessing support via providing online psychology. We deliver high-quality online psychology to adolescents and adults to improve their mood, self-esteem, relationships, performance goals and overall life satisfaction. Our skilled psychologists adopt only evidence-based therapies and techniques shown in research to improve mental health and wellbeing.


The Australian Government has several options when it comes down to Medicare subsidised psychological therapy sessions. Below you can review a few of these options:


  • Mental Health Treatment Plans – eligible patients can receive Medicare rebates for up to 10 individual psychological treatment services in a calendar year. Announced on the 2 August 2020, the Australian Government will provide 10 additional Medicare subsidised psychological therapy sessions for people subjected to further restrictions in areas of impacted n the second wave of COVID-19 pandemic (read more here)
  • Chronic Disease Management Plan – eligible patients can receive Medicare rebates for up to 5 individual psychological treatment services in a calendar year. The individual will need a GP Management Plan (GPMP) in place.
  • Eating Disorder Treatment and Management Plan – eligible patients can receive Medicare rebates for up to to 40 individual psychological treatment services in a calendar year and 20 dietetics services.
  • Access to Allied Psychological Services (ATAPS) – eligible patients can receive Medicare rebates for up to 12 individual psychological treatment services in a calendar year, with an additional six sessions in exceptional circumstances.


What about the Additional 10 MBS Mental Health Sessions?

From 9 October 2020 until 30 June 2022, 10 additional individual psychological therapy sessions, previously available only to people whose movement was restricted by a state or territory public health order, are now available each calendar year to all eligible patients under the existing Better Access to Psychiatrists, Psychologists and General Practitioners through the MBS (Better Access) initiative.

To access the factsheet, please click here.


At Positive Wellbeing Psychology, our private practice adopts a number of measures to provide the best practice and client outcomes. We endeavour to:

  1. Increase the likelihood of a strong therapeutic relationship through our pre-treatment intake process. This process allows the psychologist to prepare and to focus on establishing a warm and trusting setting in the initial session.
  2. Use reliable and valid screening tests to clarify mental health concerns on the referral and/or the Health Care Treatment Plan.
  3. Adopt evidence-based treatment approaches that are proven by decades of research to be effective.
  4. Use pre- and post-treatment measures that are proven to track the individuals progress in therapy and to direct future planning and goal setting.
  5. Establish a holistic approach with the individuals General Practitioner (GP) as required.
  6. Provide timely, written communication (within 1-2 days) to the individual’s General Practitioner; not limited to acceptance and review letters.
  7. Maintain a waitlist to provide clients with earlier appointments when existing clients cancel.
  8. Respond to booking requests within 24 hours (or earlier) and provide individuals a available timeslot within 7 days, thereby minimising delays in commencing therapy.
  9. Provide online and accessible psychology from the private and confidential setting of the individuals home and device.


To enquire about an appointment with Positive Wellbeing Psychology, please complete our Online Contact Form here. We will be in touch with you shortly via your preferred mode of communication. Please note that appointments are not booked until we respond to your enquiry and confirmed your preferred appointment date.


Your GP referrals letter can be faxed (03) 9015 6429 or email


If you need immediate help or your life is in danger, please call ‘triple zero’ (000). If you are thinking of harming yourself, it is important to reach out for immediate support. If someone you know is at immediate risk of harm, please also call ‘triple zero’ (000) as a matter of urgency.

For more information on immediate supports, please click here.

Make an Online Enquiry

Telehealth and In-Person appointments are available for our Psychologist and Counselling Services at Positive Wellbeing Psychology during the day and after hours.