Seamlessly refer patients to a
Connect your patients with our warm, experienced clinicians in Melbourne’s inner-east — in-person or telehealth, anywhere in Australia. We respond within 24 hours.
Referral Methods
Simple referral pathways
Choose whichever method works best for your practice. All referrals are handled securely and confidentially.
Send via Email
Email your patient's referral
letter and MHCP
Send via Fax
Fax your patient's referral
letter and MHCP
Patient Uploads GP Referral
Your patient can send their own
online enquiry and GP referral
Referral Checklist
What to include in your referral
For Psychology
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Mental Health Treatment Plan (MHTP)
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Referral letter with primary diagnosis
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Number of sessions referred for - either 6 or 4 sessions
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Any relevant clinical history
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Medication details if applicable
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Preferred psychologist (optional)
For Eating Disorder Plans
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Eating Disorder Treatment & Management Plan
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Referral letter with DSM-5 diagnosis
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Current weight and height for monitoring
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Medical monitoring requirements
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Dietitian referral (if applicable)
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Psychiatric review schedule
For Psychiatry Referrals
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Standard GP referral letter
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Indicate preference for MBS 291 or MBS 296
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Presenting concerns and history
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Current medications
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Previous psychiatric history
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Preferred telehealth or in-person
Medicare Plans
Referral plans we accept
Mental Health Treatment Plan (MHTP)
Up to 10 sessions / calendar yearThe most common referral pathway. Initially provides 6 sessions, with a GP review required to access the remaining 4 sessions for the calendar year.
Chronic Disease Management Plan (CDM)
Up to 5 sessions / calendar yearFor patients with a chronic medical condition managed under a GP Management Plan. Suitable where psychology is part of a multidisciplinary care team.
Eating Disorder Treatment & Management Plan
Up to 40 psychology + 20 dietetics sessionsFor eligible patients with anorexia, bulimia, binge eating disorder, or OSFED. Requires GP review at session 10 and psychiatric review at session 20.
Our psychologists provide integrated medical monitoring and GP correspondence at each review milestone.
NDIS (Self-Managed Participants)
As per NDIS planWe accept self-managed NDIS participants. Contact us to discuss the patient's plan and how psychology support can be incorporated.
Private Health Insurance
As per patient's coverPatients with private health cover may access psychology sessions without a GP referral. We recommend patients check their extras cover in advance.
Clinical Areas
Our areas of special interest
Our psychologists and psychiatrists have training and experience across a range of
presentations. Contact us if you’re unsure.
Anxiety & Panic
Depression
Trauma & PTSD
Eating Disorders
ADHD
Autism
Sleep Difficulties
Grief & Loss
Body Image
Low Self-Esteem
Work Stress
Perinatal MH
OCD
Stress & Burnout
Bipolar & Mood
Psychiatry Services
Referring for psychiatry
We are one of the few Melbourne psychology practices that also offers in-house psychiatry
— general psychiatry and ADHD psychiatry — making us uniquely suited to complex
presentations requiring both psychological and psychiatric care.
Integrated Psychology & Psychiatry
Referring GPs can access both services under one roof, with shared clinical communication and a coordinated care approach. This is particularly valuable for ADHD, complex mood disorders or treatment resistant depression, and eating disorder presentations requiring medication review.
GP refers with standard referral letter to our psychiatry team indicating preference for MBS item 296 or 291
Psychiatrist assesses, diagnoses, and coordinates with in-house psychologist if needed
GP receives correspondence and medication review updates throughout
Ongoing shared-care model with your practice as the central coordinator
Our Commitments to You
Why GPS refer to us
Response within 24 hours
We respond to all GP referrals within 24 hours and aim to offer an initial appointment within 7 days.
Timely written correspondence
GPs receive acceptance letters, session review letters (6th, 10th, 20th), medication review requests, and progress updates — typically within 1–2 days.
Standardised assessment tools
We use validated screeners and assessment tools to clarify diagnosis and track progress throughout treatment.
Evidence-based treatment only
Our psychologists use CBT, ACT, DBT, EMDR, Schema Therapy, and other research-supported approaches tailored to each patient.
In-house psychiatry available
Unique to our practice — we offer general and ADHD psychiatry in-house, enabling seamless coordinated care for complex presentations.
Waitlist management
We maintain a cancellation waitlist so patients can be seen sooner, preserving their motivation to engage with treatment.
Telehealth Australia-wide
Available for patients who cannot attend in person. Sessions are encrypted, private, and accessible from any device.
Regular Communication
GPS correspondence we provide
We are committed to keeping you informed at every stage of your patient’s care — beyond
the standard minimum requirements.
Acceptance Letter
On intake
Session 6 Review Letter
For MHTP renewal
Session 10 Review Letter
End of year rebates
Medication Review Letters
As clinically indicated
Eating Disorder Reviews
Sessions 10 & 20
Weight Monitoring Letters
Eating disorder patients
Ready to refer a patient?
We respond to all referrals within 24 hours and aim to offer an
initial appointment within 7 days.
738 Malvern Road, Armadale VIC 3143
Frequently Asked Questions
GP referral FAQs
Common questions from GPs referring to Positive Wellbeing Psychology.
Do patients need a referral to see a psychologist at your clinic?
No, patients don’t need a referral to see a psychologist at our Armadale clinic — self-referral is welcome. A GP referral is only required to access Medicare rebates under a Mental Health Treatment Plan, Chronic Disease Management Plan, or Eating Disorder Treatment and Management Plan.
How do I send a referral to Positive Wellbeing Psychology?
GP psychology referrals to our Melbourne practice can be sent by email or fax, or your patient can submit their own enquiry along with your referral letter through our website. All referral pathways are handled securely and confidentially.
How quickly can referred patients be seen?
We respond to all referrals within 24 hours and aim to offer an initial appointment within 7 days of receiving the referral, helping reduce delays between a GP referral to a psychologist and the patient’s first session.
What Medicare referral plans do you accept?
We accept Mental Health Treatment Plans, Chronic Disease Management Plans, and Eating Disorder Treatment and Management Plans. A CDM plan psychology referral provides up to 5 sessions per calendar year, while a Mental Health Treatment Plan referral allows up to 10, with a GP review required after the first 6.
Can I refer a patient to a psychiatrist at your practice?
Yes. As one of the few Melbourne practices offering in-house psychiatry alongside psychology, we accept psychiatry referrals using a standard referral letter indicating a preference for MBS item 291 or 296, with shared clinical communication back to the referring GP.
What correspondence will I receive as the referring GP?
You’ll receive an acceptance letter on intake, session review letters at the 6th, 10th, and 20th sessions, medication review requests where relevant, and progress updates, typically within 1–2 days of each milestone.
Do you offer telehealth for referred patients?
Yes. Telehealth is available Australia-wide for patients referred to either our psychology or psychiatry services, with secure, encrypted sessions accessible from any device for those unable to attend our Armadale clinic in person.