We typically match you with a suitable psychologist and confirm your first appointment within 24 hours of submitting your enquiry. During busy periods, this may take up to 48 hours. Once matched, your first appointment can usually be scheduled within 1-2 weeks depending on availability.

We offer both online and in-person therapy. Our online psychology services via secure video telehealth are available Australia-wide, making it convenient for clients who cannot attend our Armadale clinic in Melbourne. Choose whichever format works best for your needs.

The cost of a psychological assessment in Australia can vary depending on the type and complexity of the assessment, such as ADHD, autism, cognitive, trauma, or diagnostic assessments. Fees are discussed transparently during the initial appointment so you have a clear understanding of the process, timeframes, and overall costs involved.

If you are referred by your GP under a valid Mental Health Treatment Plan, you may be eligible for Medicare rebates for eligible appointments, which can help reduce out-of-pocket expenses. Our Melbourne-based team can guide you through the available options and answer any questions regarding fees and rebates.

Yes. Positive Wellbeing Psychology and Psychiatry accepts GP referrals and Mental Health Treatment Plans (MHTPs), which may allow eligible clients to access Medicare rebates for psychology appointments. Medicare rebates may apply to standard therapy sessions; however, rebates for assessments can vary depending on the type of assessment and the clinician providing the service.

Our team will explain any applicable rebates, fees, and payment options prior to commencement so you know what to expect. If you have any questions regarding Medicare eligibility or referral requirements, we are happy to assist. Please note that our practice does not offer bulk billing.

Our Melbourne-based team of psychologists provides evidence-based treatment for a range of mental health concerns, including anxiety, depression, trauma, ADHD, and relationship difficulties. We also provide psychological assessments for children, adolescents, and adults.

We take a tailored approach to care, carefully matching each client with a psychologist who has relevant expertise in their area of concern to ensure appropriate, individualised support.

Yes. All psychologists and psychiatrists at Positive Wellbeing Psychology are fully registered with the Australian Health Practitioner Regulation Agency (AHPRA) and adhere to strict professional, ethical, and clinical standards. Our team provides evidence-based psychological care in line with Australian regulatory and practice guidelines.

When you submit an enquiry, we gather information about your presenting concerns, background, and therapeutic goals. This information is carefully reviewed by our intake team to ensure you are matched with a psychologist whose expertise aligns with your needs.

This structured matching process helps ensure you receive appropriate, evidence-based care from the most suitable clinician within our team of psychologists in Melbourne and Australia-wide via telehealth.

You can choose either option. We offer both in-person psychology sessions at our Armadale clinic in Melbourne and online psychology services via secure telehealth across Australia. Many clients find online therapy to be equally effective and more flexible, particularly for ongoing support or when balancing work, study, or family commitments.

Yes. Your privacy and confidentiality are a priority. All information provided through your enquiry is used solely for the purpose of understanding your needs and matching you with an appropriate psychologist. We comply with Australian privacy legislation and professional ethical standards to ensure your information is managed securely and appropriately.

Yes. We provide comprehensive ADHD assessments in Melbourne for adolescents and adults, as well as Australia-wide via secure telehealth.

We take an integrated care approach, so the first step is an ADHD assessment with one of our psychologists. If a diagnosis is made and medication is recommended, we can refer you directly to our in-house psychiatrist for further review and treatment planning. Our ADHD assessments are conducted by experienced psychologists and psychiatrists and are designed to provide a thorough, evidence-based diagnostic evaluation. The process considers developmental history, current symptoms, and functional impact across different areas of life.

Where appropriate, we also provide guidance on next steps and treatment options, including psychological strategies, behavioural interventions, and discussion of medication pathways in collaboration with a psychiatrist.