Employee Assistance Program
Our EAP services in Melbourne, Victoria is a confidential counselling service offered by employers to their employees and immediate family members. At Positive Wellbeing Psychology, our experienced workplace psychologists work with employees to help overcome work-related issues and personal concerns affecting workplace attitudes, performance, productivity, and mental health. Our psychologists provide EAP therapy sessions that focus on solution-focused short-term counselling and coaching for employees experiencing personal or workplace issues. Conveniently, our online EAP counselling services are delivered by Australian registered psychologists via video conference, with after-hours and weekend EAP support is available. Face-to-face sessions are also available at our Melbourne psychology practice.
Employee Assistance Program (EAP) Psychological Services in Melbourne & when to seek support
Our experienced Melbourne psychologists can support individuals across Australia online or in-person at our Armadale psychology practice. We assist with a range of personal life changes and stressors that may be impacting you at work. Research shows that EAP mental health services are essential for businesses, providing psychological services to their employees to increase their well-being, staff morale, and retention, as well as working to reduce absenteeism, conflict, and occupational stress.
What are the Benefits of EAP Psychological Services?
Research by Pricewaterhouse Coopers shows that the Employee Assistance Programs (EAPs) can yield a return of up to $2.30 for every dollar invested. Benefits include reduced absenteeism, lower presenteeism, improved workplace satisfaction, and increased employee retention. EAP psychologist services can address mental health challenges, contributing to both personal and professional growth.
This research highlights the positive impact for employees by showing how the Employee Assistance Programs (EAPs) directly address common workplace issues such as absenteeism and presenteeism. By providing support for mental health and personal challenges, EAPs help employees maintain wellness, leading to increased job satisfaction. In turn, this creates a more supportive and healthier work environment, contributing to both personal and professional growth.
Common workplace challenges can help with:
At Positive Wellbeing Psychology, our EAP services help employees navigate a variety of workplace challenges and mental health issues that can impact both personal and professional well-being. We provide support for the following:
- Managing stressors that lead to physical and emotional exhaustion
- Helping to resolve conflicts and improve communication between colleagues
- Addressing fears around performance and providing strategies for professional growth
- Supporting with personal loss while managing work responsibilities
- Mental health support for anxiety and depression that impact motivation and productivity
- Various personal problems like relationship breakups and marital difficulties impact the focus
- Disruptions in close relationships
- Parenthood and becoming a parent whilst returning to the workforce
- Career setbacks or shifts
- Relocation to a new city or country and adapting to the new work environment
- Chronic illness and managing flexible arrangements whilst returning to work
- Workplace relationships and managing interpersonal conflict or setting up boundaries
- Time management and productivity challenges to help manage prioritisation at work
- Coping with workplace changes, new roles, leadership changes, or company restructuring
- Finding a healthier balance between professional responsibilities and personal life
- Addressing how personal relationships may be impacting work effectiveness
- Coping with trauma or critical incidents in the workplace and debriefing
- Support in handling distressing events experienced in the workplace
- Offering support for those struggling with substance abuse or addiction that affects work
- Addiction or substance abuse of a family member
- Mental health support to navigate financial stressors that impact employees’ focus
We also help with managing workplace performance including:
In addition to addressing emotional and psychological concerns, our EAP services also focus on improving executive functioning skills that can affect work performance:
- Improve working memory and recall skills to facilitate complex or multi-step tasks
- Managing impulsive behaviours and decision-making
- Adjusting social interactions in a professional setting
- Organising tasks, estimating time, and setting clear priorities to improve productivity
- Support developing strategies to maintain focus on tasks and manage distractions
- Regulating energy and sustaining effort over time to help meet deadlines
- Emotional regulation to manage frustration and emotional responses to workplace stressors
How to arrange Employee Assistance Program (EAP) sessions?
We make it easy to find an EAP provider and to start your counselling services. Our practice offers pre-paid packages for counselling sessions. These are available in EAP packages of 3, 5, or 10 sessions. These EAP sessions may be purchased for a specific employee or used by any employee within the organisation.
You just need to ask your employer to contact us to purchase an EAP package. This will then provide you with a number of pre-funded sessions to allow you to access 3, 5, or 10 sessions with one of our psychologists. These are available for a period of 12 months and Australia-wide.
To purchase EAP services, you will need to purchase a package. when seeking more information for FAQ, please email us at info@positivewellbeingpsychology.com.au. We ask that you include ‘EAP Package Enquiry’ in the subject line for pricing information. The individual wishing to arrange the confidential EAP counselling services will need to submit an online enquiry to access our counselling services as this will assist our clinic director in matching you with the best-suited psychologists for your individual needs; click here to start this process. We’ll be in touch shortly to answer any of your questions.
To arrange your EAP therapy sessions, simply contact us to purchase an EAP package tailored to your needs.

How can Positive Wellbeing Psychology help?
At Positive Wellbeing Psychology, our experienced Melbourne psychologists have a special interest in stress management and guiding individuals through life transitions using evidence-based approaches including cognitive-behavioural therapy.
You may benefit from talking to a psychologist to help overcome work-related and personal issues and to performance, productivity, and emotional well-being.
Make an Appointment
At Positive Wellbeing Psychology, our EAP services in Melbourne provide flexibility to speak to a psychologist during the day, evening, or weekends, both face-to-face (in-person) at our Melbourne psychology practice or online via telehealth.

Our team of psychologists hold full registration with the Australian Health Practitioner Regulation Agency (AHPRA) and adhere to ethical guidelines as mandated by the Psychologists Registration Board and the Australian Psychological Society. Our clinical practice is grounded in evidence-based treatment approaches, ensuring comprehensive support to help individuals overcome work-related and personal issues affecting workplace attitudes, performance, productivity, and emotional well-being. Our counselling services are available Australia-wide across Victoria and Sydney, providing accessible and tailored solutions for all workplace needs, including early intervention strategies and intervention programs for various concerns.