Increase the likelihood of a strong therapeutic relationship through our pre-treatment intake process. This process allows the psychologist to prepare and to focus on establishing a warm and trusting setting in the initial session.
Use reliable and valid screening tests to clarify mental health concerns on the referral and/or the Health Care Treatment Plan.
Adopt evidence-based treatment approaches that are proven by decades of research to be effective.
Use pre- and post-treatment measures that are proven to track the individuals progress in therapy and to direct future planning and goal setting.
Establish a holistic approach with the individuals General Practitioner (GP) as required.
Provide timely, written communication (within 1-2 days) to the individual's General Practitioner; not limited to acceptance and review letters.
Maintain a waitlist to provide clients with earlier appointments when existing clients cancel.
Respond to booking requests within 24 hours (or earlier) and provide individuals a available timeslot within 7 days, thereby minimising delays in commencing therapy.
Provide online and accessible psychology from the private and confidential setting of the individuals home and device.